We know firsthand that the current model of clothes shopping is time-consuming at best, and overwhelming at worst. Irregular sizing, mountains of clothes to navigate and winter clothing in the middle of summer.
We want to simplify this by providing a subscription service, delivering the core of what you need for your wardrobe, so you don’t have to think about it. Because of this commitment from you, this gives us an accurate read on what to order and allows us to invest in better quality fabrics and pass on the savings.
Sometimes all it takes is one item to refresh your whole wardrobe.
Each month you'll choose your item(s) in the online members portal. You can pay either annually ($1099 one off payment) or monthly ($99 monthly charge), this gets you 1 Essential or 2 Basic items each month. For Hero items there is an additional $100 charge (Hero = higher value items such as sneakers).
You can select up to 6 months in advance so you can have the right balance of styles and build the perfect base wardrobe.
Check out your options here.
You can pay either:
- Annually ($1099 one off payment)
- Monthly ($99 monthly charge)
If you are in Auckland you can pop into our store, where you can experience the quality of our garments firsthand. Every size and colour for the whole year is available to try, so you can put your mind at ease.
If you're outside of Auckland and can't make it to our store, we offer free exchanges if a product isn't right for you.
If you don’t make a selection by the 2nd of the month, we will make one for you based on your selections from previous months, ensuring it works perfectly with the product you currently have. We’ll send out a few reminder emails to make sure you have ample time to make your own selection.
Not feeling the product? You can bank or skip your charge – just make sure you do before by the 31st of the month as charge date is always the 1st of the month.
You have the option to bank your credit which means you will still be charged and will gain credit to use towards another month.
You can also skip a month and not be charged then your payments will resume the following month.
You can use your credit for anything in our physical or online store, we just need to process the transaction from our end.
You can let us know what you would like via email or our live chat and we will send it out.
Asuwere members receive 30-50% off RRP when buying additional items from our store. Once you have signed up and logged into your account the discounted price will appear.
If you are not a member you can still purchase one-off products at full RRP.
Annual billing: the full amount is charged right after you click Submit Order on the Secure Checkout page. Following the end of your subscription, this will renew on the 1st of the following month.
Monthly billing: The first months subscription fee is charged right after you click Submit Order on the Secure Checkout page. For each subsequent month, subscribers are charged on the 1st of the month. This is payment for the following month’s clothing item.
For example if you sign up on the March 30th you will receive the March Oxford shirt, then you will be charged again 2 days later on the April 1st and will receive the April Daily chino.
Yes, you can send your item back free of charge and we can either exchange it for something else or bank your credit to use another month.
We do not issue refunds for subscription monthly charges or banked credits.
Yes, the best way to gift a subscription would be to create an account for the recipient, set the billing address for yourself and the shipping address directly to them. They will still have the chance to change their size or colours. You can always update billing details to theirs going forward.
Subscribers can cancel at any time by emailing us at email@example.com, however, to avoid being charged for the following month, cancellations must occur before the 30th of the month.
If you’ve paid for a 12 month subscription upfront, you can cancel anytime and still receive your monthly items until the time period is up. If you don’t cancel before the subscription is up, this will renew automatically for the same length.
Yes, you can purchase any item in-store or online at RRP.
However, members do get a sweet 30-50% discount off all products!
We release new products at the start of every month. These are available for our members to select up to 6 months in advance so some items do sell out before we have the chance to release them to public.
To avoid missing out on new releases you can become a member and get first pick on monthly items.
If you return an item within 14 days of receiving it, we can offer you a full refund or exchange.
See our full refund policy here.
For subscriptions, we currently only ship to NZ & Australia.
We ship worldwide for one-off purchases.
Shipping is free on all subscription orders in NZ, and $10/month for Australia.
For one off purchases, shipping is available worldwide, costs are as follows (prices in NZD)
-Within NZ: $5 for purchases up to $150, free shipping for $150+
Yes, we have our flagship store at Commercial Bay, Auckland.
1 Lower Albert Street (Next to Rodd & Gunn)
Monday - Saturday: 10 - 5:30pm
Sunday: 10 - 5pm
There is parking available at Commercial Bay Valet in Downtown carpark (31 Customs Street West) where you can get 2 hours free parking when you spend $50 or more. Alternatively it is $4.50/hr during working hours and $2/hr after hours/weekends.
Still have a question? Email us at firstname.lastname@example.org